Privacy Policy
Frequently asked questions
Here are some common questions about our company.
925 Silver
925 Silver, known as Sterling Silver, is a precious material made of 92.5% pure silver. It's treasured for its durability and brilliant shine, making it ideal for luxury jewelry. This special silver is tough enough to handle many different environments, so you can wear it with confidence every day. When you wear 925 Silver, you’re adorned with a piece that combines strength and elegance, ensuring it remains stunning and beautiful over time.
Moissanite
Moissanite is a remarkable gemstone that looks almost identical to a diamond. It has extraordinary sparkle and brilliance, capturing and reflecting light. Moissanite is also incredibly hard and resistant to scratches, perfect for everyday luxury. What’s more, moissanite even tests real on diamond testers, making it visually identical to diamonds in every way. With Moissanite, you shine with a gem that is both exquisite and unmistakably luxurious.
Estimated Delivery: 1-2 weeks
- 1 Week Production: Each order is meticulously handcrafted and custom-made in India
- 1 Week Shipping: Once production is complete, your order is shipped from our warehouse in Jaipur, India.
Delivery timelines exclude weekends and holidays.
- After your order ships, you will receive an automated email with a tracking number to monitor your package's progress.
Please note shipping times are estimates. Slight delays can happen, but if your order is taking much longer than expected, please email us and we'll get you taken care of support@icedculture.com
We offer a 30-day return policy for all products. Items must be in their original condition, unused, and include the receipt or proof of purchase. Refunds are processed within 5-7 business days of receiving the returned item.